Before contacting us, maybe we can answer some of the following questions:

Are you accepting demo submissions right now?

We tried this again, but we got flooded, and we just don’t have the time and resources to handle it.  For now, we are not accepting demo submissions.  Sorry!

If you send one anyway, we will not listen to it and you will not get a response.  

Do you ship to my country?

Yes, we ship everywhere!

How long does it until I get my order?

We try and get orders off within a week of ordering.  This a general rule of thumb, sometime it takes more, sometimes less.  By getting your orders off, we are not talking about shipping.  Unless your order contains a shirt, your package is probably going media mail.

You will receive an e-mail from Paypal letting you know it has been shipped.  Before you e-mail us asking where your order is, please check the date the order was shipped.  Media mail can be anywhere from a couple days to ten business days, according to USPS.  

IF YOU HAVE A QUESTION ABOUT AN ORDER, PLEASE SEND IT TO mailorder@cylsrecords.com.

I run/work at a zine/radio station/etc, can I get promos?

E-mail press@cylsrecords.com with the information on your business.  Please put PR SUBMISSION [Name of company here].

I run a distro/record shop/etc, and I would love to carry your releases.  Do you have a wholesale rate?  

We certainly do!  E-mail us at info@cylsrecords.com, and we we will send a list of in-stock items.  We look forward to working with you!

Other Questions:

If you have any questions not covered by our faq, feel free to contact us at info@cylsrecords.com.